Questions people ask
Can you map any location in the world?
Yes. Any address, city, town, village or coordinates on earth can be turned into a print.
Can I add names, dates or a message?
Yes. Every print includes a custom title, date and a short dedication line of your choosing.
Is delivery free?
Delivery is free on prints to the UK, the EU, the United States, Canada, Australia and New Zealand. Orders to Asia are charged a flat delivery fee, shown at checkout before you pay.
How long does delivery take?
Your print is made to order at our nearest production partner to your delivery address, so an order to Australia is printed in Australia and an order to the US is printed in the US. That keeps shipping short wherever you are. Allow 2-3 business days for production before dispatch.
Is this a good gift if I have left it late?
Often yes, thanks to local printing, but it depends on your country and the size you choose. Get in touch with your deadline and we will tell you honestly whether it will arrive in time.
Does it arrive ready to hang?
Framed options arrive ready to hang with a hanging kit included. Unframed prints ship flat so you can frame them yourself.
Can I return a personalised print?
Personalised and custom prints are made uniquely for you, so they are not returnable unless the item arrives damaged or faulty. If anything is wrong with your order, contact us and we will put it right.
What if I want a photo of the place instead of a map?
Try our Custom Aerial Photo Print, which uses real satellite imagery of the same location.
